teleservices

to the non-profit sector including the performing arts education charities galleries museums and many others
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We are unique in what we do and how we do it. Our senior staff come from the performing arts and non-profit sector, giving us true insight into the challenges faced by our clients. We understand the unique and delicate balance between revenue generation and quality, long-term patron relationships. Today’s financial success is not generated at the expense of future relationships.

Our experienced managers are highly trained, and come with proven performance records acquired over a full range of multiple campaigns. Originally drawn from our call centres, our managers first serve an apprenticeship as Assistant Manager before advancing to the managerial level. Our investment in our managers makes them long-term, highly skilled, valued members of our company, and translates to guaranteed success in our call centres.

Our well-spoken and well-educated callers are trained and supervised to become knowledgeable, competent, and accurate representatives of our clients’ organisations. Committed to the success of our clients’ campaign, they become a highly specialised branch of our clients’ front-line staff.

President and CEO: Laura Foulger. Laura.foulger@sfzlimited.com
Director of Operations: Jacques Foulger. Jacques.foulger@sfzlimited.com
Business Development Consultant: Bev Semeniuk. Beverly@sfzlimited.com
Senior Campaign Manager (London): Chris Miller. Chris.miller@sfzlimited.com
Senior Campaign Manager (Edmonton): Jacquie Richardson. Manager@sfzlimited.com
"Having personally worked with Jacques and his campaign managers for the last five years, I am always impressed at the professionalism and efficiency of the teams. Our product is very complex and I am pleased that the SFZ staff are able to function effectively as an extension of our box office team."

Courtney Ilie,
Associate Director, Sales Calgary Philharmonic Orchestra
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